Shipping policy

Shipping Policy

Thank you for choosing to shop with us! This Shipping Policy outlines the details of our shipping services to ensure transparency and clarity regarding the delivery of your orders.

1. Shipping Methods and Destinations
We offer free domestic shipping on all orders within Thailand. We strive to provide reliable and timely shipping services to ensure that your order reaches you promptly.

2. Shipping Timeframes
The estimated delivery time for your order will vary based on your location and the shipping method selected. Please allow 3-5 business days for processing and handling before your order is shipped. Once shipped, the estimated delivery timeframe is as follows:
- Domestic Shipping: 3-5 business days

Please note that these are estimated timeframes, and actual delivery times may vary due to unforeseen circumstances or carrier delays beyond our control.

3. Order Tracking
For all orders, we provide a tracking number that will be emailed to you once your order is shipped. You can use this tracking number to monitor the progress of your shipment and obtain real-time updates on its status.

4. Shipping Restrictions
Currently, we only offer shipping within Thailand. We apologise for any inconvenience caused if we are unable to ship to your location. Please contact our customer support team for further assistance.

5. Expedited Shipping
If you require faster shipping for your order, please contact us directly. We will do our best to accommodate your request and provide you with information on expedited shipping options available. Please note that additional fees may apply for expedited shipping, and the cost will vary depending on the destination and the chosen shipping carrier.

6. Customs and Duties
Any customs fees, import duties, or taxes imposed by the destination country are the responsibility of the recipient. We recommend contacting your local customs office for more information about potential fees before placing your order.

7. Address Accuracy
It is your responsibility to provide accurate and complete shipping information. Please ensure that your shipping address is entered correctly during the checkout process. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

8. Contact Us
If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact our customer support team. We will be happy to assist you and provide the necessary information.

Thank you for choosing us as your preferred shopping destination. We appreciate your support and look forward to serving you!